General Terms and Conditions
1. Scope of Application
These General Terms and Conditions (hereinafter "Terms") govern the contractual relationship between SaúdeDigital Portugal, Lda. (hereinafter "Ring Monitor" or "we") and its customers (hereinafter "Customer" or "user"), in relation to goods and services provided through our online store.
Any Customer terms that deviate from, contradict, or supplement these Terms shall not form part of the contract unless we expressly agree to their application in writing.
2. Contracting Party
The entity responsible for all orders placed through our online store is SaúdeDigital Portugal, Lda. Full contact details are available in the Legal Notice.
3. Conclusion of Contract
The presentation of products in the online store does not constitute a binding contractual offer, but merely an invitation for the Customer to place an order.
By completing an order through our online store, the Customer submits a binding offer to enter into a purchase contract. We will confirm receipt of the order by email. The contract is deemed concluded upon dispatch of the ordered product or upon express confirmation of the order by email.
4. Prices and Payment Terms
All prices are displayed in euros and include VAT at the applicable statutory rate. Shipping costs, where applicable, are shown separately and are borne by the Customer, unless free shipping has been expressly agreed.
Payment may be made, depending on the options available, by bank transfer, credit card, PayPal, or other methods indicated during the checkout process.
5. Delivery and Shipping
Delivery is made to the address specified by the Customer. The delivery period begins, in the case of advance payment, upon receipt of payment and, for other payment methods, upon confirmation of the order.
If the ordered product is unavailable, we will inform the Customer as soon as possible. In that case, the Customer may terminate the contract.
6. Right of Withdrawal
The Customer has the right to terminate this contract within fourteen days without giving any reason. The period begins on the day on which the Customer, or a third party designated by the Customer who is not the carrier, takes physical possession of the goods.
To exercise this right, the Customer must inform us (SaúdeDigital Portugal, Lda.) of the decision to terminate the contract by means of an unequivocal statement (for example, a letter sent by post or an email). You may use the model withdrawal form provided, although its use is not mandatory.
Details on the right of withdrawal can be found on the Right of Withdrawal page.
7. Warranty
Legal provisions apply to product defects. The warranty period is two years from delivery for new goods and one year from delivery for used goods.
8. Liability
We are liable without limitation, as provided by law, for intent and gross negligence. In the case of slight negligence, we are liable only for breach of essential contractual obligations, i.e. those whose fulfilment is indispensable for the proper performance of the contract and on whose fulfilment the Customer may legitimately rely.
9. Data Protection
The protection of your personal data is important to us. Information on the collection, processing, and use of your data can be found in our Privacy Policy.
10. Final Provisions
Portuguese law applies to this contract. Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.
11. Contact
For questions about these Terms, you can contact us using the following details:
SaúdeDigital Portugal, Lda.
Email: [email protected]
Phone: +27 11 784 3291
Address: 28 Fricker Road, Illovo, Sandton, Johannesburg, 2196, South Africa