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Privacy Policy

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the entity that operates it. The relevant contact details can be found in the "Note on the Controller" section of this privacy policy.

How do we collect your data?
On the one hand, your data is collected when you provide it to us, for example when you complete a contact form. On the other hand, some data is collected automatically, or with your consent, by our IT systems when you visit the website. This is mainly technical data (for example, internet browser, operating system, or time of page access). This data is collected automatically as soon as you access the website.

What do we use your data for?
Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyse how you use the website.

What rights do you have regarding your data?
You always have the right to obtain, free of charge, information about the origin, recipient, and purpose of your personal data stored by us. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you may revoke it at any time with effect for the future. Furthermore, under certain circumstances, you have the right to request the restriction of processing of your personal data, as well as the right to lodge a complaint with the competent supervisory authority.

2. Hosting

This website is hosted by an external service provider. Personal data collected on this website is stored on the servers of that provider. This may include, in particular, IP addresses, contact requests, metadata and communication data, contractual data, contact details, names, website access and other data generated through a website.

The use of this provider is for the purpose of fulfilling the contract with our existing and potential customers (Article 6(1)(b) GDPR) and in the legitimate interest of providing our online offering securely, quickly, and efficiently through a professional provider (Article 6(1)(f) GDPR).

3. General Notes and Mandatory Information

Data Protection

The entity responsible for these pages takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.

When you use this website, various personal data is collected, i.e. data that can be used to identify you. This privacy policy explains what data we collect, what we use it for, and how and for what purpose we do so.

Note on the Controller

The controller for data processing on this website is:

SaúdeDigital Portugal, Lda.
Rua das Flores 87
1200-195 Lisboa
Portugal

Phone: +27 11 784 3291
Email: [email protected]

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Retention Period

Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for processing no longer applies. If you submit a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless there are other legally permissible grounds for retention (e.g. statutory tax or commercial retention periods); in the latter case, deletion will occur after those periods expire.

4. Data Collection on This Website

Contact Form

If you contact us via the contact form, the data you enter in that form, including your contact details, will be stored by us for the purpose of handling the enquiry and any follow-up questions. We do not pass this data on to third parties without your consent.

The processing of this data is based on Article 6(1)(b) GDPR when your enquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) where this has been requested.

Order Process

In the course of the order process, we collect personal data. The data collected results from the relevant input form. We process the data you provide for the performance of the contract. The legal basis is Article 6(1)(b) GDPR.

We retain data collected in the course of the order process for as long as necessary for contract performance. Retention beyond this period only occurs where legally required.

5. Your Rights

You have the following rights:

  • Right of access: you have the right to request information about your personal data processed by us.
  • Right to rectification: you have the right to request the correction of inaccurate data or the completion of your personal data stored by us.
  • Right to erasure: you have the right to request the deletion of your personal data.
  • Right to restriction: you have the right to request the restriction of processing of your personal data.
  • Right to object: you have the right to object to the processing of your personal data.
  • Data portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Revocation: you have the right to revoke at any time any consent you have given for data processing.
  • Complaint: you have the right to lodge a complaint with a supervisory authority.

6. Contact

For questions about data protection, you can contact us using the following details:

SaúdeDigital Portugal, Lda.
Email: [email protected]
Phone: +27 11 784 3291
Address: 28 Fricker Road, Illovo, Sandton, Johannesburg, 2196, South Africa